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How bgd7 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make deposits via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectedWallet info handled securelyNo data sold to third partiesBangladesh-region contextYour access rights explained
bgd7 How bgd7 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling practices cover four areas that matter most to your account security: how we store your data, how cookies work in our lobby, how long we keep your records, and how you can request changes. Each area below reflects what we actually do, not what a policy template says.

Account Security

Your account credentials are stored using encryption. When you log in, we use OTP verification to confirm it is you — the code goes to your registered mobile number before access is granted.

Cookie Use

Cookies in our lobby track your session state and game preferences. They do not track activity outside bgd7. You can clear cookies through your browser or device settings at any time.

Data Retention

We keep your account data while your account is active. After closure, we follow a retention period required by applicable rules before permanent deletion of personal records.

Requesting Changes

You can ask us to correct, export or delete your personal data by contacting support through live chat or email. We verify your identity before making any changes to your records.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team is here to help. You can reach us through live chat inside your account, by email, or through the in-app help section on mobile. We aim to respond to privacy-related requests promptly and will confirm receipt so you know your query is being handled.

Live Chat Open your account on the bgd7 app or desktop lobby and start a live chat session. Privacy queries are flagged and passed to the right team.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact detail so we can verify your identity.
In-App Help Tap the help icon inside the bgd7 mobile app, select Account and Privacy, and submit your request directly. Works on both Android and iOS devices.

Common Questions About Your Privacy at bgd7

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach out through live chat or the in-app help section and our support team will respond directly.

We collect your name, contact details, and the wallet identifiers you link — such as your bKash or Nagad number — plus device and session data to secure your account.

We share payment data only with the processors needed to complete your transaction. Your bKash, Nagad or Rocket details are never passed to unrelated third parties or advertisers.

Contact us through live chat inside your account or by email. We will verify your identity first, then provide your data export within the timeframe set by applicable rules.

Yes. Submit a deletion request through support. We process it after identity verification and follow our retention schedule before permanently removing your records.

Cookies keep your session active and remember your lobby preferences. They do not track you outside our site. Clear or block them through your browser or device settings whenever you choose.

This policy applies to accounts in regions where bgd7 operates. Access and data processing depend on your local law and eligible region — check whether the platform is available where you are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.